Frequently Asked Questions
General FAQs
What are some of the features of the course?
Can I print the reading material?
How long has your company been in business?
We have been in business since 1995. We have been online since 2001 and are one of the first e-tailers.
If I need additional support after I register for a course, what should I do?
You may email us at info@platinumprostudies.com or call us at 877 315 1772, Monday through Friday from 9:00am to 6:00pm, PT. We also offer Live Chat. We will try to return your email or phone call by the end of the business day.
What are your business hours?
What is your refund policy?
If you are not completely satisfied with our course, we will offer you a full refund within thirty days of purchasing. No refunds are given for group orders or to students who have submitted more than quiz or any final exams.
How long will I have access to the course for?
You will have access to the course for six months from the date of purchase with the exception of the Enrolled Agent Exam Review Course and our Notary Courses which you will have access to for one year from the date of purchase.
Can I work at my own pace?
Yes, you will work at your own pace and will have access to the course for up to six months from the date of purchase (one year for Enrolled Agent Exam Review Course and Notary Course).
Tax Preparer FAQs
What is an Enrolled Agent?
What does the term “Enrolled Agent” mean?
How can an Enrolled Agent help me?
What are the privileges of an Enrolled Agent?
What are the differences between EA’s and other tax professionals?
How do I become an Enrolled Agent?
There are two tracks to become an IRS Enrolled Agent, which are outlined in Treasury Department Circular 230, Regulations Governing the Practice of Attorneys, Certified Public Accountants, Enrolled Agents, Enrolled Actuaries, and Appraisers, before the Internal Revenue Service. All candidates are also subjected to a rigorous background check conducted by the IRS. The IRS website also provides information on the enrollment process. Prometric administers the exam process for IRS.
-
Apply to take the Special Enrollment Examination (SEE); see below -
Achieve passing scores on all parts of the SEE; -
Apply for enrollment on Form 23; and -
Pass a background check to ensure that you have not engaged in any conduct that would justify the suspension or disbarment of an attorney, CPA, or enrolled agent from practice before the IRS.
-
Possess the years of past service and technical experience specified in Circular 230; -
Apply for enrollment Form 23; and -
Pass a background check to ensure that you have not engaged in any conduct that would justify the suspension or disbarment of an attorney, CPA, or enrolled agent from practice before the IRS
-
Exams will be offered May 1 through February 28 of each year. There is no testing in March or April. -
Candidates may schedule each part of the exam at their convenience, in any order. It is not required to take all parts in one sitting. -
Exam fees are $184.97 per part. -
Prometric maintains approximately 300 test sites throughout the US and internationally. To enter the testing facility, you must present a valid, government-issued identification card containing both your signature and picture. -
Each part of the new exam will have about 100 questions, along with a small number of experimental questions that will not be scored (you will not know which questions will count towards your score and which are included to gather statistical information on questions prior to being added to the exam).
-
Exam results are scaled, by calculating the number of questions answered correctly from the total number of questions asked and converting to a scale that ranges from 40 to 130. -
Test results are available immediately following the exam. Candidates who pass are not told their score, simply that they passed. Candidates who fail will be told their score, as well as diagnostic information to help prepare for re-examination. -
Candidates who do not pass a part of the exam after four attempts during the May 1 through February 28 test window must wait until the next testing period before attempting the part again. -
Candidates have a two year window from the time they pass the first part to pass the other two parts of the exam.
How can I prepare for the Exam?
With our EA Exam Review Course, you will study and review the tax knowledge required to successfully pass the IRS Enrolled Agent Exam (also known as the Special Enrollment Examination or the SEE). The course will highlight to you those subjects that you may need to gain additional knowledge in, and covers all of the key areas of taxation that is covered by the exam including individual returns, business entity returns, practice before the IRS and tax practitioner ethics. Enrolled Agent Exam Review Course
How do I keep my license?
Enrolled Agent FAQs
What is an Enrolled Agent?
What does the term “Enrolled Agent” mean?
How can an Enrolled Agent help me?
What are the privileges of an Enrolled Agent?
What are the differences between EA’s and other tax professionals?
How do I become an Enrolled Agent?
There are two tracks to become an IRS Enrolled Agent, which are outlined in Treasury Department Circular 230, Regulations Governing the Practice of Attorneys, Certified Public Accountants, Enrolled Agents, Enrolled Actuaries, and Appraisers, before the Internal Revenue Service. All candidates are also subjected to a rigorous background check conducted by the IRS. The IRS website also provides information on the enrollment process. Prometric administers the exam process for IRS.
-
Apply to take the Special Enrollment Examination (SEE); see below -
Achieve passing scores on all parts of the SEE; -
Apply for enrollment on Form 23; and -
Pass a background check to ensure that you have not engaged in any conduct that would justify the suspension or disbarment of an attorney, CPA, or enrolled agent from practice before the IRS.
-
Possess the years of past service and technical experience specified in Circular 230; -
Apply for enrollment Form 23; and -
Pass a background check to ensure that you have not engaged in any conduct that would justify the suspension or disbarment of an attorney, CPA, or enrolled agent from practice before the IRS
-
Exams will be offered May 1 through February 28 of each year. There is no testing in March or April. -
Candidates may schedule each part of the exam at their convenience, in any order. It is not required to take all parts in one sitting. -
Exam fees are $184.97 per part. -
Prometric maintains approximately 300 test sites throughout the US and internationally. To enter the testing facility, you must present a valid, government-issued identification card containing both your signature and picture. -
Each part of the new exam will have about 100 questions, along with a small number of experimental questions that will not be scored (you will not know which questions will count towards your score and which are included to gather statistical information on questions prior to being added to the exam).
-
Exam results are scaled, by calculating the number of questions answered correctly from the total number of questions asked and converting to a scale that ranges from 40 to 130. -
Test results are available immediately following the exam. Candidates who pass are not told their score, simply that they passed. Candidates who fail will be told their score, as well as diagnostic information to help prepare for re-examination. -
Candidates who do not pass a part of the exam after four attempts during the May 1 through February 28 test window must wait until the next testing period before attempting the part again. -
Candidates have a two year window from the time they pass the first part to pass the other two parts of the exam.
How can I prepare for the Exam?
With our EA Exam Review Course, you will study and review the tax knowledge required to successfully pass the IRS Enrolled Agent Exam (also known as the Special Enrollment Examination or the SEE). The course will highlight to you those subjects that you may need to gain additional knowledge in, and covers all of the key areas of taxation that is covered by the exam including individual returns, business entity returns, practice before the IRS and tax practitioner ethics. Enrolled Agent Exam Review Course
How do I keep my license?
Notary FAQs
What is a Notary Public?
Why are documents notarized?
What are the requirements to become a California Notary Public?
-
Be 18 years of age or older (there is no maximum age set by statute) and -
Be a legal California resident -
Complete a the mandatory 6 hour course of study approved by the Secretary of State -
Satisfactorily complete and pass a written examination prescribed by the Secretary of State -
Clear a background check (information on fingerprinting below)
How do I become a California Notary Public?
What happens after I take the course?
What do I take to the Exam?
-
A current photo identification (e.g. California Driver's License or Identification Card issued by the Department of Motor Vehicles or U.S. Passport); -
A complete and current Notary Public Application; -
A 2" x 2" color passport photo of yourself; -
The Proof of Completion certificate of your six-hour approved education course; -
The registration confirmation letter; and -
The $40.00 exam and application processing fee (or $20.00 exam fee for applicants who previously took the exam and failed). Payment must be by check or money order made payable to the Secretary of State (cash is not accepted at the exam site).
How many questions are on the test?
When will I receive my results?
Result Notification: Results from your Notary Public Examination will be emailed (if you provided an email address on the upper right corner of your application) or mailed via USPS approximately 15 business days following the examination. Result information will not be discussed over the phone.
If you listed an email address on your application, a message containing your user name and password will be sent to you from CPScontact@cpshr.us. Receipt of this message indicates we have processed your application.
This message is automatically generated and may not clear any “spam” filters. In this case, the message is likely to be in your “junk” mailbox. Exam results will be ready approximately 15 business days after the exam date.
To view your results notification online, select the “My Account” link located in the toolbar on the right side. Once logged in, select “View Notifications” to see a copy of your exam results letter. Exam results are available approximately 15 business days after the exam date.
What do I do after I pass the Notary test?
Do I need any Notary supplies?
Yes, you will need to order your official Notary Public stamp and journal. You can not notarize any documents until you obtain your Notary Public seal and journal.
Do I need a bond?
How do I keep my commission?
CPA FAQs
What is an Enrolled Agent?
What does the term “Enrolled Agent” mean?
How can an Enrolled Agent help me?
What are the privileges of an Enrolled Agent?
What are the differences between EA’s and other tax professionals?
How do I become an Enrolled Agent?
There are two tracks to become an IRS Enrolled Agent, which are outlined in Treasury Department Circular 230, Regulations Governing the Practice of Attorneys, Certified Public Accountants, Enrolled Agents, Enrolled Actuaries, and Appraisers, before the Internal Revenue Service. All candidates are also subjected to a rigorous background check conducted by the IRS. The IRS website also provides information on the enrollment process. Prometric administers the exam process for IRS.
-
Apply to take the Special Enrollment Examination (SEE); see below -
Achieve passing scores on all parts of the SEE; -
Apply for enrollment on Form 23; and -
Pass a background check to ensure that you have not engaged in any conduct that would justify the suspension or disbarment of an attorney, CPA, or enrolled agent from practice before the IRS.
-
Possess the years of past service and technical experience specified in Circular 230; -
Apply for enrollment Form 23; and -
Pass a background check to ensure that you have not engaged in any conduct that would justify the suspension or disbarment of an attorney, CPA, or enrolled agent from practice before the IRS
-
Exams will be offered May 1 through February 28 of each year. There is no testing in March or April. -
Candidates may schedule each part of the exam at their convenience, in any order. It is not required to take all parts in one sitting. -
Exam fees are $184.97 per part. -
Prometric maintains approximately 300 test sites throughout the US and internationally. To enter the testing facility, you must present a valid, government-issued identification card containing both your signature and picture. -
Each part of the new exam will have about 100 questions, along with a small number of experimental questions that will not be scored (you will not know which questions will count towards your score and which are included to gather statistical information on questions prior to being added to the exam).
-
Exam results are scaled, by calculating the number of questions answered correctly from the total number of questions asked and converting to a scale that ranges from 40 to 130. -
Test results are available immediately following the exam. Candidates who pass are not told their score, simply that they passed. Candidates who fail will be told their score, as well as diagnostic information to help prepare for re-examination. -
Candidates who do not pass a part of the exam after four attempts during the May 1 through February 28 test window must wait until the next testing period before attempting the part again. -
Candidates have a two year window from the time they pass the first part to pass the other two parts of the exam.
How can I prepare for the Exam?
With our EA Exam Review Course, you will study and review the tax knowledge required to successfully pass the IRS Enrolled Agent Exam (also known as the Special Enrollment Examination or the SEE). The course will highlight to you those subjects that you may need to gain additional knowledge in, and covers all of the key areas of taxation that is covered by the exam including individual returns, business entity returns, practice before the IRS and tax practitioner ethics. Enrolled Agent Exam Review Course
How do I keep my license?